Shipping & Delivery

SHIPPING DETAILS

*** COVID -19 RESPONSE***

We continue to do our best to ship orders quickly and answer all questions via email or Messenger chat during this challenging time. There will be some delays in areas under quarantine, please check with your local postal carriers for more info.

We have implemented strict protocols to protect our team and customers, specifically informed by guidance as provided by the CDC.

Your orders will be safely packed and shipped.

Please contact us at support@buccisimo.com with any questions or concerns.

We send our thoughts and prayers to those affected. Stay safe, we will get through this together.

Our goal is to provide a smooth internet shopping experience, Buccisimo ships orders every business day, Monday through Friday. That means your purchase will ship out from our facility in 24 to 48 hours. Shipping times cannot be guaranteed, but we do constantly update our rates based on local shipping carriers.

*estimates given by mail carrier and not guaranteed

 

SHIPPING RATES

**ALERT: USPS is temporarily suspending international mail acceptance for some destinations due to COVID-19 impact.

Please visit the USPS international status page for the latest updates

TERMS & CONDITIONS

* Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment and shipping time.

* Express and Overnight shipments are NOT guaranteed.

* Overnight packages are not delivered on weekends.

* The shipping deadline for Overnight shipments is 8 AM Pacific Time.

• In the event that your order cannot be shipped, you will be contacted by one of our customer service representative.

• Orders will be processed and shipped within 3 business days. Buccisimo is closed on weekends and all major holidays.

• You will receive an email confirmation with tracking information when your order is shipped.

• Buccisimo reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.

• Regarding packages that are marked delivered by the carrier, either USPS or UPS, Buccisimo is not liable for lost packages. We can gladly open a claim with said carrier and pending a future investigation, our Customer Service team will decide whether we’ll replace the order or not.

INTERNATIONAL SHIPMENTS

**ALERT: USPS International packages using Standard shipping are currently delayed. Click the link below for more information on your country:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm

• Free shipping promotions do not apply to international orders

• Detailed tracking info may not be available for standard international shipments.

• Items shipped outside of the United States may be subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Buccisimo.

•Buccisimo gives USPS the opportunity to fulfill their delivery promise within the shipping time frame selected and paid for by the customer before taking further action on lost packages.

• Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.